From time to time, I run into clients who are completely stuck with their project and software. Could I take a look at it? Could I show them how to perform this task themselves? Absolutely.
If I am hired to design a book or a brochure or a website, I use powerful software. However, many people may not have this software and choose software that works with most computers.
I have guided people through their issues over the phone, I have worked through issues via email and most recently, I have provided a screenshot-style recording, a video with my voice-over, with more detailed step-by-step explanations.
As an example: the client was typing a portion of her Microsoft Word document and she wished to indicate a vocabulary list in two different languages, one in English which needed to be left justified and one in a language that needed to be right justified, as it is read from right to left. I sent her a screen-grab video with a little voice-over, showing her how to do it. She said she just watched my video twice and she got it. Relieved and overjoyed.
- I offer one-on-one training (via telephone), in increments of 1 hour or 4 hours. If you need something different, drop me a line.
Meagan Healy Studio 